Lexus Connected Services are an advanced suite of technologies designed focussed on safety and security, convenience and comfort. Available in Lexus vehicles equipped with an active Connected Services system¹.

For further information visit: lexus.com.au/connected

Lexus Multimedia Connect optimises your driving experience, providing a more comprehensive offering of seamless, personalised services and voice assistance through enhanced connectivity.

Features may include:

• Connected Navigation
• Connected Voice
• Connected Trip (Start/Finish)

Personalise every driving experience with multiple driver profiles that include audio preferences, media settings and favourite destinations. To find out how to best link your profile please search for your vehicle here and refer to the ‘How it works’ steps.

You are able to save a total of 3 User Profiles to the Multimedia system, one Primary Driver profile and two additional User Profiles.

Lexus is progressively launching Connected Services across its model range.

Please contact your preferred Lexus dealer for more information.

Lexus Connected Service Safety Features are always intended to be active even if data connectivity is restricted via the Lexus Connected App. We will collect vehicle information including location and may collect voice recordings if these safety features are triggered. These services can only be disabled by contacting your preferred Lexus dealer or Lexus Customer Assistance Centre on 1800 023 009.

Additional Connected Services can be set up and managed by adding your vehicle to the Lexus Connected App. Download for Apple App Store or Google Play.

You’ll need your vehicle VIN and the app will guide you through the right steps to verify your ownership.

The length of the complimentary period and cost beyond complimentary terms vary by package and depend on the Data Communication Module (DCM) fitted to your vehicle. Lexus Connected (Emergency), including SOS Emergency Call, Automatic Collision Notification (ACN) and Emergency Driving Stop System (EDSS) + eCall are free for the life of the relevant network or termination of services in accordance with our T&Cs. See lexus.com.au/smallprint/connected-services-terms.

See lexus.com.au/connectivity/packages for more detail on package prices. Features are subject to change. 

For Lexus dealer demo models or second-hand Connected vehicles, the remaining complimentary period balance will be automatically transferred to the new owner.

Manage your subscription using the following steps:

1. Open the Lexus Connected App and navigate to ‘Shop’
2. Select ‘Manage ’Subscriptions’
3. Select ‘Add Service’
4. Locate the package you wish to manage and select it
5. Follow the steps to complete the renewal process.

You can cancel your subscription at any time via the Lexus Connected App. See steps below:

1. Open the Lexus Connected App and navigate to ‘Shop’
2. Select ‘Manage Subscriptions’
3. Locate the package you wish to manage and select it
4. For paid services, select ‘Manage Subscription’, then choose ‘Cancel’. For complimentary services, simply select ‘Cancel’.

Should you wish to renew at any time, simply return to the same section.

• For trial services: select any available trial and tap ‘Activate Trial’.
• For paid services: tap ‘Add Service’ and follow the steps to subscribe.

For support, please contact the Lexus Customer Assistance Centre on 1800 023 009.